We help retailers build AI powered search, shopping agents, personalisation models, and decision engines that turn customer intent into better experiences across search, loyalty, digital channels, and in-store.
Grounded in Google Cloud and Gemini Enterprise for Customer Experience, we build the data foundations that make agentic commerce work in production.
Unlocq.ai exists for the retailers who refuse to wait, and we have the track record to prove it.
Official partner
Retailers need more than AI demos. We bring the search, personalisation, agent, and Google Cloud delivery depth to make agentic commerce work in production.
Trusted by teams behind leading retail, loyalty, ticketing, and financial brands
Commerce search
We have delivered the market-defining agentic commerce work retailers are now trying to catch up to.
Australian consultancy to launch AI Commerce Search plus Shopping Agent
Active Australian commerce search implementations delivered
Enterprise scale
We don't just build POCs. We engineer the robust data foundations needed to process trillions of real-time signals, powering sub-second discovery and personalization for millions of customers.
Real-time data and event ingestion.
Retail and ticketing users served with zero latency
Personalisation
Our traditional retail strength still matters in agentic commerce: personalisation models and decision engines that learn customers and orchestrate the next best experience.
Monthly incremental sales unlocked
Redemption rate improvement
Higher conversion rate achieved
Delivery
GCP cost reduction delivered
Reduction in manual work
Platform depth
Google Cloud
Unmatched AI. Open architecture. Planet scale performance.
We chose Google Cloud because it gives us and our clients the strongest foundation for what's next.
We work with Gemini Enterprise for Customer Experience, Vertex AI, Gemini models, and Google's next-gen infrastructure to unlock practical AI for real world use.
New tools like AI Commerce Search, Shopping Agent capability, and better model orchestration let us move faster, with less friction and more clarity.
From petabyte scale data to global user bases, Google Cloud gives us speed, security, and reliability at any scale.
Google Cloud plays well with others. Its open architecture lets us integrate seamlessly into complex enterprise environments.
Google leads in security and governance and is trusted by the world's biggest organisations, enabling us to do the same.
Our Expertise
Search and shopping agents only work when the data, models, cloud platform, and operating model are engineered together.
Create agents that guide, reason, and act across customer journeys and internal workflows, grounded in catalogue, customer, and operational data.
Learn customers across search, loyalty, email, in-store, offers, and recommendations so every channel can serve the next best experience.
De-risk the move from legacy data and pricing platforms to Google Cloud foundations that support commerce search, agents, and decision engines.
Build governed product, customer, event, and transaction data layers that make AI Commerce Search and Shopping Agent experiences reliable.
Give teams the visibility to understand search quality, agent performance, catalogue health, and commercial impact.
Connect customer acquisition, discovery, loyalty, and conversion signals so commerce AI can be measured and improved.
Search, agents, and personalisation work best when they share the same customer, catalogue, and decisioning foundations. We help retailers build that layer on Google Cloud.
Search that understands customer intent, not just keywords. We help retailers implement Google Cloud commerce search capability for richer discovery, ranking, and recommendations.
Turn your catalogue into a conversational concierge. We build agent experiences that guide shoppers through complex choices and connect discovery to action.
Serve relevant offers, content, and results across search, loyalty, email, and in-store. We build the models and decision engines that help retailers learn their customers and orchestrate the next best experience.
Build the governed product, customer, event, and operational data foundations that AI Commerce Search, Shopping Agent, and decision engines need to perform.
Start here
Pressure-test where search, shopping agents, and personalisation can improve discovery, conversion, loyalty, and service across your retail experience.
Talk to an AI commerce expert
Customer Stories
Real-world results from teams unlocking AI with us.
Unlocq.ai helped a leading retailer automate weekly product sampling across BigQuery, Airflow, and ML-based personalisation.
We built one measurement framework for product, category, basket, loyalty, and eCommerce campaigns.
A context-aware recommendation engine lifted redemption, sales, and campaign speed for a major New Zealand supermarket chain.
