Australia's pioneers in agentic commerce.

We help retailers build AI powered search, shopping agents, personalisation models, and decision engines that turn customer intent into better experiences across search, loyalty, digital channels, and in-store.

Grounded in Google Cloud and Gemini Enterprise for Customer Experience, we build the data foundations that make agentic commerce work in production.

Unlocq.ai exists for the retailers who refuse to wait, and we have the track record to prove it.

Official partner

Google Cloud Partner
Why Unlocq

Why choose Unlocq for agentic commerce?

Retailers need more than AI demos. We bring the search, personalisation, agent, and Google Cloud delivery depth to make agentic commerce work in production.

Unlocq.ai client logo: WoolworthsUnlocq.ai client logo: Everyday RewardsUnlocq.ai client logo: Kmart AustraliaUnlocq.ai client logo: Dan Murphy'sUnlocq.ai client logo: BWS
Unlocq.ai client logo: SuncorpUnlocq.ai client logo: TicketekUnlocq.ai client logo: Cashrewards

Pioneers in commerce search

We have delivered the market-defining agentic commerce work retailers are now trying to catch up to.

1st

Australian consultancy to launch AI Commerce Search plus Shopping Agent

2 of 3

Active Australian commerce search implementations delivered

Enterprise commerce at national scale

We don't just build POCs. We engineer the robust data foundations needed to process trillions of real-time signals, powering sub-second discovery and personalization for millions of customers.

PB Scale

Real-time data and event ingestion.

Millions

Retail and ticketing users served with zero latency

Personalisation that learns every customer

Our traditional retail strength still matters in agentic commerce: personalisation models and decision engines that learn customers and orchestrate the next best experience.

+20%

Monthly incremental sales unlocked

2x

Redemption rate improvement

+60%

Higher conversion rate achieved

Enterprise delivery, not demos

49%

GCP cost reduction delivered

95%

Reduction in manual work

Built for Google Cloud and GECX

Gemini Enterprise for Customer ExperienceAI Commerce SearchShopping AgentVertex AIBigQueryGoverned data foundations

Why we build on
Google Cloud

Unmatched AI. Open architecture. Planet scale performance.

We chose Google Cloud because it gives us and our clients the strongest foundation for what's next.

Built for AI

We work with Gemini Enterprise for Customer Experience, Vertex AI, Gemini models, and Google's next-gen infrastructure to unlock practical AI for real world use.

Innovation at Velocity

New tools like AI Commerce Search, Shopping Agent capability, and better model orchestration let us move faster, with less friction and more clarity.

Planet Scale Infrastructure

From petabyte scale data to global user bases, Google Cloud gives us speed, security, and reliability at any scale.

Open & Interoperable

Google Cloud plays well with others. Its open architecture lets us integrate seamlessly into complex enterprise environments.

Trusted for Enterprise

Google leads in security and governance and is trusted by the world's biggest organisations, enabling us to do the same.

Built for complex commerce AI delivery

Search and shopping agents only work when the data, models, cloud platform, and operating model are engineered together.

Shopping Agents & Intelligent Automation

Create agents that guide, reason, and act across customer journeys and internal workflows, grounded in catalogue, customer, and operational data.

Personalisation & Decision Engines

Learn customers across search, loyalty, email, in-store, offers, and recommendations so every channel can serve the next best experience.

Modernisation & Data Migration

De-risk the move from legacy data and pricing platforms to Google Cloud foundations that support commerce search, agents, and decision engines.

Scalable Data Foundations

Build governed product, customer, event, and transaction data layers that make AI Commerce Search and Shopping Agent experiences reliable.

Business Intelligence & Visualisation

Give teams the visibility to understand search quality, agent performance, catalogue health, and commercial impact.

Marketing Analytics & Measurement

Connect customer acquisition, discovery, loyalty, and conversion signals so commerce AI can be measured and improved.

Agentic Commerce for Modern Retail

The commerce AI stack we help retailers launch

Search, agents, and personalisation work best when they share the same customer, catalogue, and decisioning foundations. We help retailers build that layer on Google Cloud.

AI Commerce Search

AI Commerce Search

Search that understands customer intent, not just keywords. We help retailers implement Google Cloud commerce search capability for richer discovery, ranking, and recommendations.

Shopping Agents

Shopping Agents

Turn your catalogue into a conversational concierge. We build agent experiences that guide shoppers through complex choices and connect discovery to action.

Personalisation & Decision Engines

Personalisation & Decision Engines

Serve relevant offers, content, and results across search, loyalty, email, and in-store. We build the models and decision engines that help retailers learn their customers and orchestrate the next best experience.

Digital Data Foundations

Digital Data Foundations

Build the governed product, customer, event, and operational data foundations that AI Commerce Search, Shopping Agent, and decision engines need to perform.

Build the agentic commerce layer your customers will actually feel

Pressure-test where search, shopping agents, and personalisation can improve discovery, conversion, loyalty, and service across your retail experience.

Talk to an AI commerce expert
Retail search dashboard mockup Mobile product discovery mockup

Customer stories

Real-world results from teams unlocking AI with us.