Privacy Policy

Effective Date: 4 April 2025
Last Updated: 4 April 2025
Contact Email: privacy@unlocq.ai

At unlocq.ai, we are committed to protecting your personal information and privacy in line with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws.

This policy outlines how we collect, use, store, and disclose your personal information when you use our website.

1. Information We Collect

When you use the contact form:

• First name and last name
• Email address
• Any message or details you choose to provide

When you browse our website:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring/exit pages
• Device type and operating system

This data is collected via Google Analytics and used in aggregate to improve our website performance and content.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries or messages submitted via the contact form
• Monitor and improve website performance and user experience
• Ensure site security and prevent abuse

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and related tracking tools to:

• Understand how users interact with our site
• Measure site traffic and usage patterns
• Improve functionality and performance

You may disable cookies in your browser settings, though some features may be affected.

4. Data Storage and Security

Your personal information is stored securely using trusted cloud platforms. We implement reasonable measures to protect it from unauthorised access or disclosure.

Only authorised personnel can access your data for the purposes outlined above.

5. Disclosure of Personal Information

We do not disclose your personal information unless:

• Required by law
• Necessary to respond to your inquiry (with your consent)
• Shared with trusted service providers under strict confidentiality

6. Access and Correction

You may request access to the personal information we hold about you, and request corrections if it is inaccurate.

Please email us at privacy@unlocq.ai.

7. Your Rights (if applicable under GDPR)

If you are located in the EU or UK, you may also have rights under the GDPR, including:

• Accessing your personal data
• Requesting correction or deletion
• Objecting to or restricting processing
• Lodging a complaint with a supervisory authority

8. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services or regulations. The most recent version will always be available on this page.

9. Contact Us

For any privacy-related questions, complaints, or access requests, please contact:

privacy@unlocq.ai‍